Service scope
BillMile prepares documents and evidence packages. It does not broker freight, factor invoices, or move money in this phase.
Terms of Service
Terms of Service
These terms describe the scope of the BillMile service, user responsibilities, and the operating boundaries of the product in its current phase. BillMile is a WhatsApp-first document preparation tool for owner-operators and carriers.
Decision authority
Users remain responsible for reviewing extracted amounts and approving any final PDF before it is sent or used commercially.
1. Nature of the service
BillMile is a software service that helps organize freight paperwork, extract relevant billing data, and prepare invoice or evidence PDFs. It is not a freight broker, legal representative, or factoring provider.
2. User review and approval
BillMile may use AI-assisted extraction to read RateCons, PODs, receipts, and related documents. Because automated extraction can be wrong, the product is designed around user confirmation before a final PDF is generated.
- The user is responsible for checking totals, deductions, lumper charges, and load details.
- The user decides whether to accept, correct, or reject the extracted information.
- BillMile does not guarantee payment by any broker, shipper, or third-party payer.
3. No legal or financial advisory role
BillMile can prepare structured documentation that may help with detention, OS&D, or invoice follow-up, but it does not provide legal advice, insurance advice, or claims representation.
4. Communications consent
By using the service through WhatsApp, users consent to receive transactional and operational messages related to document intake, invoice preparation, support, and account management. Users can opt out of proactive communication by contacting support or using supported stop commands where available.
5. Responsibility and limits
Users agree to use the service in compliance with applicable law and their own commercial agreements. BillMile's liability is limited to the extent allowed by the governing agreement and does not extend to operational decisions made by the user or third parties.
6. Questions
For support or terms-related questions, contact support@billmile.com.
Last updated: April 2026