No receipt, no reimbursement.
If you paid the lumper, send a photo of the receipt on WhatsApp. It goes on its own line of the invoice, with the receipt attached. Before you bill, the chat shows you the total and asks if a lumper or detention is missing. If you got there and there was no load, you bill the TONU the broker approved.
If you run your own truck: 5 free loads a month, no card. Not factoring: your factoring stays the same. The chat asks for your USDOT and sends a code to the contact FMCSA has for your carrier.
I run a fleet- You approve every total
- Your USDOT verified against FMCSA
- No percentage of your load
The hours you sat belong on the invoice.
These are the charges that get denied over one missing piece of paper — a lumper receipt nobody photographed, a detention claim with no proof of when you got there. They come up after the load already feels done, which is exactly when nobody is thinking about paperwork.
DETDetention — authorized by Mara Todd, by phone, Jul 19$205.00 Detention
Tell the bot the amount and who signed off on it. It becomes a line on the invoice instead of a memory.
TONU
Truck ordered, not used. Claim it instead of eating it.
Layover
A night you did not plan for is a billable charge, not a bad break.
ACCApproved accessorial (Lumper Receipt)$150.00 Lumper and scale
Send the receipt from the dock. It stays attached to the load until it is billed.
This is the invoice, not a mockup.
Without the receipt
ACCApproved accessorial (Lumper Receipt)—Amount due on this sample$2,605.00Receipt from the dock
ACCApproved accessorial (Lumper Receipt)$150.00Fix amountsAmount due on this sample$2,605.00On the invoice
ACCApproved accessorial (Lumper Receipt)$150.00Amount due on this sample$2,755.00
Open it. It was produced by the same code that generates a real customer invoice — carrier letterhead, broker Bill To, remit-to block, payment terms, and every charge on its own line. If the load was delivered and the POD is missing, BillMile won't build it: the chat tells you which paper is missing before the broker can kick it back.
Open the sample invoice (PDF)Four pages: the invoice sheet plus one exhibit per document. Carrier, broker, and amounts are fictional, and the exhibit pages are marked placeholders — on a real load those pages are your own RateCon, POD, and receipts.
A shortage, damage, or refusal goes in a separate file, built from the same load — so the invoice can go out complete while the claim travels on its own paper. Each photo carries its SHA-256 fingerprint, a code that changes if anyone edits the photo after it reached us. And if you send the BOL at pickup and it shows a seal, the chat reminds you to photograph the seal before the doors open. Open the sample OS&D package (PDF)
Send it. Confirm it. Bill it.
Two ways a load gets here. Run your own truck and you send the rate con yourself in WhatsApp, and the finished invoice comes back to you in the same chat. Run with a dispatcher and they email the rate con to the address BillMile assigns you, you finish it in WhatsApp, and the PDF goes back to their inbox. The chat works in Spanish too; the invoice always goes out in English, the way the broker reads it. Nobody logs into a portal to pick up a document.
RateCon and POD.
The rate con gets in
You send it from the cab — a photo or a PDF, whichever you have. A dispatcher sends it by email instead, to the address BillMile assigns you. Either way it lands on the load.
Nobody bills under your authority but you.
Your USDOT is public. Anyone can read it off the side of your truck and pull the rest off the FMCSA site. So before your first invoice we check the number against FMCSA and send a code to the contact FMCSA has on file for that carrier — not to whoever typed the number in.
Your USDOT number
We look it up against FMCSA and show you the carrier name on file, so you can catch a typo before it turns into an invoice.
A code to the carrier on record
It goes to the contact FMCSA has for that USDOT, not to the phone holding the chat. Someone with your number and none of your access does not get past this step.
Who gets paid
Before your first invoice we send you a link to the portal to say who gets paid and where — your factoring company or your own details. You sign in with Google or a password.
That is it
From there you send paperwork and confirm totals. Nothing else to set up, no card to enter.
A real company, with a phone that answers.
You are about to hand us your USDOT and your paperwork. You should know exactly who is on the other side — a company in Austin, Texas, with a number that rings.
+1 (512) 277-5003- Your USDOT is checked against FMCSA records during onboarding
- Payments are processed by Stripe — we never see your card
- You confirm every total before any PDF is final
- Stuck? HELP takes you back to your step, or lets you tell someone at BillMile what happened
Your invoice comes back to you. The portal is for the rest.
The rate con goes out by email and the finished PDF comes back by email. The portal is there for the rest — history, late receipts, corrections, credits — not for picking up your documents.
- Loads and invoices
- Open any load, review the invoice breakdown, and see the full version history of what changed and when.
- Late paperwork and corrections
- Add a receipt that arrived after delivery, or correct an amount on a closed load, without reopening the chat.
- Plan and credits
- See your plan, how many loads you have used this month, your balance and your credit history, and top up through Stripe.
- Your drivers
- Invite drivers, track who has completed their payment profile, and see which loads belong to whom.
Your account is created during onboarding. New here? Start on WhatsApp first.
Drivers get their own view of the same portal to complete payment details and see their invoices — reachable from a link we send in the chat.
No-BS pricing.
A plan gives you a set number of loads every month. Run out before the month does and you buy credits — no plan needed for that. Whoever brought the load pays for it: your own load draws from your credits, a load your dispatcher emailed in draws from theirs.
1 credit = 1 load, however many documents it takes
Monthly plans
More loads a month, for less per load. Every carrier account opens on Free — you move up from your portal the day 5 loads a month stops being enough, and the new credits land right away.
Free
Every driver starts here
$0/month
5 loads a month · $0 per load
No card, and nothing to cancel later.
Solo
$29/month
15 loads a month · $1.93 per load
Three or four loads a week, covered.
Pro
$79/month
50 loads a month · $1.58 per load
More than a load a day, every day of the month.
Fleet
Lowest cost per load
$199/month
150 loads a month · $1.33 per load
Five loads a day, or a few trucks running at once.
Plan credits only last the month: whatever you do not use is gone when your plan renews. Credits you buy are yours to keep — those never expire.
Running a dispatch agency? Your account opens with 10 credits on us. Those are a one-time thing, not a monthly refill — when they run out you buy credits, and the ones you buy never expire.
Ran out before the month did?
Buy credits any time, with a plan or without one. A bought credit costs more than a load on any plan, and that is on purpose: this lane is for the month that got away from you. If every month looks like that, move up a plan instead — it comes out cheaper.
- 10 credits$25$2.50 each
- 25 credits$55$2.20 each
- 60 credits$120$2.00 each
Fixing a mistake is free: correcting an amount or regenerating a document on a load you already paid for never costs another credit. Checkout runs through a secure Stripe link we send you in the chat, or from the Credits tab in your portal.
Frequently asked questions
Do you take a percentage of my load like factoring?
No — and we are not a factoring company. We do not advance you money and we never touch the payment: the broker pays you the same way they pay you today. BillMile only prepares the paperwork, and you pay by the load. Every driver starts on the free plan: 5 loads a month, every month, no card. Need more than that? Move up to a bigger monthly plan, or buy credits without a plan at all. The ones you buy never expire; the ones your plan hands you only last that month.
What if the AI reads a number wrong?
You have the final say. The bot shows you the amounts it detected and asks you to confirm them before it generates any PDF.
Can the DOT or FMCSA see my data?
No. We do not send your documents or your data to DOT, FMCSA, ELD providers, or insurers. We disclose information only when a valid legal obligation requires it, such as a court order. The service providers we use are named by name in the Privacy Policy.
Leave your email and we will reach out.
The sample invoice is right above — open it, show it to your dispatcher, sit on it as long as you want. If you would rather have a person walk you through what this looks like for your operation, tell us where to find you.
- support@billmile.com
- +1 (512) 277-5003
- 5900 Balcones Dr Ste 100, Austin, TX 78731
It starts with one message from the cab.
No app to install, no card to enter. Before your first invoice, you create your portal account.
No credit card required. Have your USDOT number handy — we verify authority before the first invoice.