Detention
Tell the bot the amount and who signed off on it. It becomes a line on the invoice instead of a memory.
The broker denies your lumper because nobody took the photo. That is $150 you already paid and will never see. BillMile asks for the receipt, the detention and the TONU before you close the load — and those lines land on the invoice on their own.
No card. Have your USDOT handy — we verify your authority before the first invoice.
RateCon and POD.
I processed the documents and this is what I detected: Amount: $2,400 Lumper: $150 If this is correct, confirm it. If a data field is wrong, fix the amounts.
Confirm
Your invoice is ready. Do you want us to send it now?
These are the charges that get denied over one missing piece of paper — a lumper receipt nobody photographed, a detention claim with no proof of when you got there. They come up after the load already feels done, which is exactly when nobody is thinking about paperwork.
Tell the bot the amount and who signed off on it. It becomes a line on the invoice instead of a memory.
Truck ordered, not used. Claim it instead of eating it.
A night you did not plan for is a billable charge, not a bad break.
Send the receipt from the dock. It stays attached to the load until it is billed.
Open it. It was produced by the same code that generates a real customer invoice — carrier letterhead, broker Bill To, remit-to block, payment terms, and every charge on its own line.
Open the sample invoice (PDF)Four pages: the invoice sheet plus one exhibit per document. Carrier, broker, and amounts are fictional, and the exhibit pages are marked placeholders — on a real load those pages are your own RateCon, POD, and receipts.
A shortage, damage, or refusal needs a different document than an invoice. BillMile builds it from the same load, as a separate file — so the invoice can go out complete while the claim travels on its own paper. Open the sample OS&D package (PDF)
Two ways a load gets here. Run your own truck and you send the rate con yourself in WhatsApp, and the finished invoice comes back to you in the same chat. Run with a dispatcher and they email the rate con to the address BillMile assigns you, you finish it in WhatsApp, and the PDF goes back to their inbox. Nobody logs into a portal to pick up a document.
You send it from the cab — a photo or a PDF, whichever you have. A dispatcher sends it by email instead, to the address BillMile assigns you. Either way it lands on the load.
POD, lumper and scale receipts, the amount for detention or any other accessorial and who signed off on it. BillMile reads the fields and asks you to approve the totals and every accessorial before anything is final.
It lands in your WhatsApp either way, and back in the dispatcher inbox if they sent the rate con. Not just a file — an email already written to accounts payable, with the invoice, the signed rate con and the POD in one PDF behind it. You read it, then forward it to the broker or your factoring company. We prepare the paperwork; we do not collect for you.
Your USDOT is public. Anyone can read it off the side of your truck and pull the rest off the FMCSA site. So before your first invoice we check the number against FMCSA and send a code to the contact FMCSA has on file for that carrier — not to whoever typed the number in.
We look it up against FMCSA and show you the carrier name on file, so you can catch a typo before it turns into an invoice.
It goes to the contact FMCSA has for that USDOT, not to the phone holding the chat. Someone with your number and none of your access does not get past this step.
From there you send paperwork and confirm totals. Nothing else to set up, no card to enter.
If we cannot reach you at the contact FMCSA has on file, we will ask you to verify your identity another way before you can bill.
You are about to hand us your USDOT and your paperwork. You should know exactly who is on the other side — a company in Austin, Texas, with a number that rings.
+1 (512) 277-5003The rate con goes out by email and the finished PDF comes back by email. The portal is there for the rest — history, late receipts, corrections, credits — not for picking up your documents.
Open any load, review the invoice breakdown, and see the full version history of what changed and when.
Add a receipt that arrived after delivery, or correct an amount on a closed load, without reopening the chat.
See your plan, how many loads you have used this month, your balance and your credit history, and top up through Stripe.
Invite drivers, track who has completed their payment profile, and see which loads belong to whom.
Your account is created during onboarding. New here? Start on WhatsApp first.
A plan gives you a set number of loads every month. Run out before the month does and you buy credits — no plan needed for that. Whoever brought the load pays for it: your own load draws from your credits, a load your dispatcher emailed in draws from theirs.
1 credit = 1 load, however many documents it takes
More loads a month, for less per load. Every carrier account opens on Free — you move up from your portal the day 5 loads a month stops being enough, and the new credits land right away.
5 loads a month
$0 per load
15 loads a month
$1.93 per load
50 loads a month
$1.58 per load
150 loads a month
$1.33 per load
Plan credits only last the month: whatever you do not use is gone when your plan renews. Credits you buy are yours to keep — those never expire.
Running a dispatch agency? Your account opens with 10 credits on us. Those are a one-time thing, not a monthly refill — when they run out you buy credits, and the ones you buy never expire.
Buy credits any time, with a plan or without one. A bought credit costs more than a load on any plan, and that is on purpose: this lane is for the month that got away from you. If every month looks like that, move up a plan instead — it comes out cheaper.
Fixing a mistake is free: correcting an amount or regenerating a document on a load you already paid for never costs another credit. Checkout runs through a secure Stripe link we send you in the chat, or from the Credits tab in your portal.
No — and we are not a factoring company. We do not advance you money and we never touch the payment: the broker pays you the same way they pay you today. BillMile only prepares the paperwork, and you pay by the load. Every driver starts on the free plan: 5 loads a month, every month, no card. Need more than that? Move up to a bigger monthly plan, or buy credits without a plan at all. The ones you buy never expire; the ones your plan hands you only last that month.
You have the final say. The bot shows you the amounts it detected and asks you to confirm them before it generates any PDF.
No. We do not send your documents or your data to DOT, FMCSA, ELD providers, or insurers. We disclose information only when a valid legal obligation requires it, such as a court order. The service providers we use are named by name in the Privacy Policy.
The sample invoice is right above — open it, show it to your dispatcher, sit on it as long as you want. If you would rather have a person walk you through what this looks like for your operation, tell us where to find you.
One message from the cab. No app to install, no login to hand out, no card to enter.